Returns & Exchanges
At World of Asaya, we want you to be completely satisfied with your skincare journey. If our products do not meet your expectations, we offer a hassle-free 30-day return policy for unopened and unused items.
Return Process
- 1.Initiate Your Request
Log into your account and navigate to the 'Order History' section to select the items you wish to return within 30 days of delivery.
- 2.Prepare the Package
Securely pack the unused beauty products in their original packaging, ensuring all protective seals remain intact to qualify for a full refund.
- 3.Ship the Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.